Appearance
Taxes & Shipping
Configure tax rates and shipping options for your e-commerce operations.
Tax Configuration
Tax Regions
Set up tax by location:
- Navigate to Settings > Taxes
- Click Add Tax Region
- Configure:
- Country
- State/Province
- ZIP/Postal codes
- Tax rate percentage
- Tax name (e.g., "Sales Tax", "VAT")
Tax Rules
Based On:
- Customer shipping address
- Customer billing address
- Store location
- Product origin
Tax Types:
- Sales tax
- VAT
- GST
- Excise tax (cannabis-specific)
Product Tax Classes
Different rates for different products:
- Standard rate
- Reduced rate
- Zero-rated
- Exempt
Auto-Tax Calculation
Integrations:
- TaxJar
- Avalara
- TaxCloud
Benefits:
- Real-time rates
- Automatic filing
- Multi-jurisdiction
- Compliance
Shipping Configuration
Shipping Zones
Define regions:
- Navigate to Settings > Shipping
- Click Add Zone
- Configure:
- Zone name
- Countries/regions
- States/provinces
- ZIP codes
Shipping Methods
Per zone, add methods:
Flat Rate:
- Fixed price
- Example: $5 shipping
Free Shipping:
- Always free, or
- Minimum order amount
- Example: Free over $50
Weight-Based:
- Price by weight ranges
- Example: $5 (0-5 lbs), $10 (5-10 lbs)
Price-Based:
- Price by order total
- Example: $5 ($0-$50), $3 ($50-$100)
Calculated:
- Real-time rates from carrier
- USPS, FedEx, UPS
Carrier Integration
Connect shipping carriers:
Supported:
- USPS
- FedEx
- UPS
- DHL
- Canada Post
- Regional carriers
Features:
- Real-time rates
- Label printing
- Tracking numbers
- Address validation
Local Delivery
For local customers:
- Define delivery radius
- Set delivery fee
- Minimum order amount
- Delivery schedule
- Time slots
Store Pickup
In-store pickup option:
- Enable for locations
- Pickup instructions
- Ready-time estimates
- Notification when ready
Shipping Settings
Package Defaults
Set default dimensions:
- Weight
- Length
- Width
- Height
- Box sizes
Handling Fees
Additional charges:
- Flat handling fee
- Percentage of order
- Per-item fee
Delivery Estimates
Display estimates:
- Business days
- Calendar days
- Date ranges
- Cut-off times
Restrictions
Limit shipping:
- Restricted locations
- Weight limits
- Size limits
- Value limits
Customer Experience
Checkout
Customers see:
- Available shipping methods
- Costs
- Estimated delivery
- Tracking info
Shipping Calculator
Allow customers to:
- Estimate shipping
- Before checkout
- On product pages
Order Fulfillment
Processing
After order placed:
- Review order
- Print packing slip
- Print shipping label
- Pack items
- Mark as shipped
- Enter tracking number
- Email customer
Tracking
Provide customers:
- Tracking number
- Carrier
- Estimated delivery
- Status updates
International Shipping
Customs
Required information:
- HS codes
- Country of origin
- Declared value
- Customs description
Duties
Customer pays:
- Customs fees
- Import duties
- VAT/GST
Options:
- Customer pays on delivery
- Pre-calculate and charge (DDP)
Best Practices
Taxes
- Accurate rates
- Regular updates
- Compliance
- Professional help
- Tax software
Shipping
- Multiple options
- Competitive rates
- Fast processing
- Clear policies
- Track shipments
- Insure valuable orders