Appearance
Profile Information
Manage your brand profile and company information.
Overview
Configure your business details, contact information, and brand identity across the platform.
Company Information
Basic Details
Navigate to Settings > Profile > Company.
Business Information:
- Legal company name
- Doing Business As (DBA) / Brand name
- Tax ID / EIN
- Business type
- Industry
Contact Details:
- Primary email
- Support email
- Phone number
- Fax (optional)
Address:
- Street address
- Suite/unit
- City
- State/Province
- ZIP/Postal code
- Country
Business Hours
Configure operating hours:
- Select timezone
- Set hours for each day
- Mark holidays/closures
- Special hours
Brand Identity
Logo & Branding
Logo:
- Primary logo (light background)
- Alternate logo (dark background)
- Favicon
- App icon
Recommended Sizes:
- Logo: 500x500px minimum (SVG preferred)
- Favicon: 32x32px or 64x64px
- App Icon: 512x512px
Brand Colors
Define color palette:
Primary Colors:
- Primary brand color
- Secondary color
- Accent color
UI Colors:
- Background color
- Text color
- Link color
- Button color
Typography
Select fonts:
- Heading font
- Body font
- Font sizes
- Font weights
Social Media
Connect Accounts
Link social profiles:
- Facebook page
- Instagram account
- Twitter/X profile
- LinkedIn company page
- TikTok profile
- YouTube channel
Benefits:
- Social sharing integration
- Login with social
- Display on website
- Cross-platform analytics
Social Sharing
Configure defaults:
- Default share image
- Share title template
- Share description template
- Hashtags
Contact Preferences
Support
Customer Support:
- Support email
- Support phone
- Live chat (if enabled)
- Help center URL
Business Hours:
- Support availability
- Response time expectations
- Emergency contact
Communication
From Name/Email:
- Email sender name
- Email sender address
- Reply-to address
Phone Numbers:
- Main business line
- Support line
- SMS notification number
Website & URLs
Domain Settings
- Primary domain
- Custom domains
- SSL certificate status
- WWW redirect preference
Important URLs
- Website homepage
- Terms & Conditions URL
- Privacy Policy URL
- Refund Policy URL
- Help/FAQ URL
Integration IDs
Third-Party Identifiers
Store integration credentials:
- Google Analytics ID
- Facebook Pixel ID
- Google Tag Manager ID
- Other tracking codes
Social Media IDs
- Facebook App ID
- Instagram Business ID
- TikTok Pixel ID
Notifications
Admin Notifications
Choose which alerts you receive:
Order Notifications:
- New orders
- Failed orders
- Refund requests
System Notifications:
- Integration errors
- Low inventory alerts
- Failed payments
- Security alerts
Frequency:
- Real-time
- Daily digest
- Weekly summary
- None
Team
Primary Contacts
Designate key contacts:
- Account owner
- Technical contact
- Billing contact
- Support contact
Departments
Set up department emails:
- Sales
- Support
- Marketing
- Billing
Editing Profile
Update Information
- Navigate to section
- Click Edit
- Modify fields
- Save Changes
Upload Assets
Logo/Images:
- Click upload area
- Select file or drag-and-drop
- Crop/resize if needed
- Save
File Requirements:
- Image formats: JPG, PNG, SVG
- Max file size: 5MB
- Recommended: High resolution
Best Practices
Branding
- Use consistent logos everywhere
- Maintain brand colors
- Professional imagery
- Up-to-date information
Contact Info
- Monitor support email
- Keep phone numbers current
- Update hours promptly
- Test contact methods
Social Media
- Link active accounts only
- Keep profiles updated
- Consistent branding
- Engage regularly