Payment Methods

Configure payment methods and payment gateways for your e-commerce store.

Overview

Accept payments from customers through various payment methods and processors.

Supported Payment Gateways

Batch does not process payments itself — it connects to providers a brand already has an account with. The providers below are the ones the platform integrates with.

Provider	Used for
Stripe	Card payments
Authorize.Net	Card payments
NMI	Card payments
AeroPay	Bank-linked payment; the customer links an account once
Square	Card payments and point of sale

Cash and card taken in person are recorded as payment types rather than gateway integrations.

Orders paid in another system

Where a brand runs a separate point-of-sale or fulfilment system, an order can be recorded as already paid there rather than charged again by Batch. The systems recognised are Blaze, IndicaOnline, Flowhub, Treez, Meadow, Shopify and ShipStation.

Provider availability is per brand

A gateway appearing here means the platform can integrate with it, not that every store offers it. What a customer is shown at checkout depends on which providers that brand has configured — see Paying on the storefront.

Stripe Setup

Create Stripe Account

1. Sign up at stripe.com
2. Complete business verification
3. Configure payout settings

Connect to Batch

1. Navigate to Settings > Payments
2. Select Stripe
3. Click Connect with Stripe
4. Authorize connection
5. Select Stripe account

Configure Settings

Payment Methods:

• ✅ Credit/Debit cards
• ✅ Apple Pay
• ✅ Google Pay
• ❌ ACH (optional)

Currency:

• Primary currency (USD, CAD, EUR, etc.)
• Multi-currency (optional)

Receipt Settings:

• Receipt email
• Receipt description
• Statement descriptor

Accepted Payment Methods

Credit/Debit Cards

Major Cards:

• Visa
• Mastercard
• American Express
• Discover
• JCB
• Diners Club

Security:

• PCI DSS compliant
• 3D Secure support
• Fraud detection
• CVV verification

Digital Wallets

Mobile Wallets:

• Apple Pay (iOS/Safari)
• Google Pay (Android/Chrome)
• Samsung Pay

Benefits:

• Fast checkout
• Secure
• No card entry
• Higher conversion

Bank Transfers

ACH (US):

• Lower fees
• Direct debit
• Verification required

Payment Settings

General Settings

Navigate to Settings > Payments:

Default Currency:

• Primary currency
• Display format
• Symbol position

Payment Capture:

• Authorize and capture (default)
• Authorize only (capture manually)

Failed Payments:

• Retry automatically
• Notify customer
• Cancel order

Checkout Options

Guest Checkout:

• Allow/disallow
• Email required
• Create account option

Saved Payment Methods:

• Allow customers to save cards
• Tokenization
• Default payment method

Payment Request Buttons:

• Apple Pay button
• Google Pay button
• Position on page

Testing Payments

Test Mode

Test without real money:

1. Use test API keys
2. Use test card numbers
3. Place test orders
4. Verify flow

Test Cards

Stripe Test Cards:

Success:

4242 4242 4242 4242
Exp: Any future date
CVV: Any 3 digits

Decline:

4000 0000 0000 0002

3D Secure:

4000 0027 6000 3184

Test Scenarios

Test common cases:

• Successful payment
• Declined card
• Insufficient funds
• Expired card
• 3D Secure authentication
• Refunds
• Partial refunds

Security

PCI Compliance

Requirements:

• Use hosted payment fields
• Never store card numbers
• Tokenize payment methods
• Secure transmission

Batch Handles:

• Card data never touches your server
• PCI DSS compliant infrastructure
• Secure tokenization

Fraud Prevention

Stripe Radar:

• Machine learning fraud detection
• Custom rules
• 3D Secure
• Address verification (AVS)
• CVV checks

Manual Review:

• Flag suspicious orders
• Review before fulfillment
• Block high-risk

3D Secure

Additional authentication layer:

When Required:

• European customers (SCA)
• High-value transactions
• High-risk transactions

Process:

1. Customer enters card
2. Redirected to bank
3. Completes authentication
4. Payment processed

Managing Payments

View Transactions

See all payments:

• Transaction ID
• Amount
• Status
• Customer
• Payment method
• Date/time

Refunds

Issue refunds:

Full Refund:

1. Go to order
2. Click Refund
3. Confirm amount
4. Process refund

Partial Refund:

1. Select items to refund
2. Or enter custom amount
3. Process refund

Refund Timeline:

• Stripe: 5-10 business days

Disputes & Chargebacks

Handle disputes:

1. Customer files dispute
2. You're notified
3. Provide evidence
4. Await decision

Best Practices:

• Respond quickly
• Provide documentation
• Clear policies
• Good customer service

Payout Settings

Schedule

Configure when you get paid:

Daily:

• Transfer every business day
• Faster access to funds

Weekly:

• Transfer weekly
• Lower transaction fees

Monthly:

• Transfer monthly
• Reduce bank fees

Payout Account

Bank account details:

• Account holder name
• Routing number
• Account number
• Country
• Currency

Payout Details

View upcoming payouts:

• Payout date
• Amount
• Status
• Fees
• Net amount

Multi-Currency

Enable Multi-Currency

Accept multiple currencies:

1. Settings > Payments > Multi-Currency
2. Add currencies
3. Set conversion method:
   • Real-time rates
   • Fixed rates
   • Manual rates

Customer Experience

Customers see:

• Prices in their currency
• Currency selector
• Accurate conversion
• Pay in local currency

Settlement

Choose settlement currency:

• Receive in customer currency
• Auto-convert to base currency
• Separate accounts per currency

Subscriptions

Recurring Billing

Accept subscription payments:

Setup:

1. Enable subscriptions
2. Configure billing cycles
3. Set retry logic
4. Configure notifications

Features:

• Automatic charges
• Failed payment retries
• Customer portal
• Prorated changes

Payment Analytics

Revenue Reports

Track financial performance:

• Gross revenue
• Net revenue
• Fees
• Refunds
• Disputed amount

Payment Methods

Breakdown by method:

• Cards vs wallets
• Success rates
• Popular methods
• Geographic trends

Failed Payments

Analyze failures:

• Decline reasons
• Recovery attempts
• Lost revenue

Best Practices

Optimization

• Offer multiple payment methods
• Enable digital wallets
• One-click checkout for returning customers
• Clear security indicators
• Mobile-optimized checkout

Customer Trust

• Display security badges
• SSL certificate
• Clear refund policy
• Transparent pricing
• Multiple payment options

Compliance

• Follow PCI DSS
• Implement 3D Secure
• Clear terms
• Privacy policy
• GDPR compliance

Related Resources

• Payment Gateway Setup
• Payment Information
• Legal Documents
• Paying on the storefront — what the customer is offered at checkout