Skip to content

Transferring Ownership ​

Collectibles can change hands. The transfer is deliberately a two-sided, verified process rather than a single click, because it moves something of value out of one account and into another.

What you can do with it ​

Request a transfer ​

The current holder starts it, identifying the recipient by email address.

Confirm it is really you ​

A one-time code is sent by email and must be entered to proceed. This is the step that prevents someone with momentary access to a signed-in browser from giving away a collectible.

Accept or reject as the recipient ​

The receiving side is asked to approve. A transfer is not forced on anyone — the recipient can reject it, and the collectible stays where it was.

See the state of a transfer ​

Both sides can see the details of a transfer in progress, so neither is left guessing whether it went through.

What can go wrong ​

A transfer can fail or be rejected, and the storefront says which. The common causes:

  • The recipient's email was mistyped, so the request never reached a real person
  • The one-time code was not entered, leaving the request unconfirmed
  • The recipient declined

In each case the collectible remains with the original holder. A failed transfer does not destroy anything.

Check the email address before sending

The recipient is identified by email. A typo sends the request to the wrong person or to nobody, and the fix is starting again rather than editing a request in flight.

Batch platform, Shopify app and API documentation