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Creating an Account
Batch stores support several ways to sign in. A brand picks which ones to offer, so a given store will show some of what follows, not all of it.
You may not need an account at all
Many stores allow guest checkout — buying without registering. You give a name and contact details at checkout and the order goes through.
The trade-off is that guests do not accumulate points, cannot see order history later, and have nowhere for saved addresses or rewards to live. Shoppers who buy more than once are better off registering.
Ways to sign in
| Method | How it works |
|---|---|
| Email and password | The classic pairing |
| Phone and password | The same, with a phone number as the username |
| Email code | A one-time code sent by email, no password to remember |
| Phone code | A one-time code sent by text |
| Magic link | A sign-in link emailed to you; opening it signs you in |
| Google or Apple | Sign in with an account you already have |
Stores choose a default. Visiting the sign-in page sends you to whichever method the brand set as its starting point, and other methods, where enabled, are reachable from there.
One-time codes suit phones
Codes and magic links avoid password entry on a small keyboard, and avoid another password to forget. If a store offers them, they are usually the smoother path.
Registering
Registration asks for contact details and a password where the method needs one. Two things are worth knowing:
A referral code can be applied at sign-up. If someone shared a referral link, arriving through that link carries the code into registration, so register from the link rather than typing the address by hand.
Verification may follow. Depending on the store, a new account may need its email or phone confirmed by a code before it can order.
If you already bought as a guest
Registering later with the same email or phone can raise a conflict: some activity sits against the guest record and some against the new account. Batch handles this with an account merge, confirmed by a one-time code sent to the contact details in question, which pulls the two together.
The code matters. It is what proves both records belong to the same person, so merges cannot be triggered against someone else's history.
Forgotten passwords
Requesting a reset sends a link. Opening it lets you set a new password. Reset links are single-use and time-limited, so request a fresh one rather than reusing an old email.
Closing an account
Stores can offer account deletion from the profile area. Treat it as permanent: order history, saved addresses, points and rewards go with it.